RESOLUTION 2018
The New Year will soon be upon us and, as always, a new year brings with it new challenges that businesses will have to confront while maintaining performances at a high level. Finding the right balance and negotiating between the two has always been a tricky affair especially when it involves keeping operating costs down in an economy where every ringgit / dollar counts. Not to mention the advent of technology!
Digitalisation is profoundly impacting business strategies and is integrated into every aspect of a company’s operations. Automation is becoming increasingly prevalent in today’s business environment particularly back office functions such as accounting and payroll. But for many small and medium enterprises (SMEs), the outlays required to technologically transform their business often poses a challenge.
It is essential that SMEs effectively manage their operating costs without compromising product or service quality for their long-term success. This is where it’s important to realise the benefits of outsourcing. Efficiency is crucial for businesses – especially those that conduct high volume business development, marketing and distribution – to meet customer / client expectations and satisfaction. And to do so requires skilled human capital for which costs continue to spiral.
What Options Do You Have Moving Forward?
One of the best is shared services outsourcing or, better known today as Global Business Services (GBS). It’s important to note that beyond cost-savings, opting to engage a GBS platform has numerous other advantages. SMEs need to thoroughly understand the benefits of outsourcing in a holistic perspective to make the most if it, in an increasingly competitive business landscape.
In a nutshell, outsourcing also helps control capital costs as it converts fixed costs into variable costs whilst releasing capital for investment needed elsewhere within the business. This allows you to avoid large expenditures in the early stages of your business. Outsourcing can also potentially make your organisation more attractive to investors since you’re able to pump more capital directly into revenue-producing activities.
Engaging The Right GBS Service Provider
To enjoy peace of mind that comes with dealing with a single, trusted service provider, look no further than the one-stop destination for the most sought after GBS and facilities; Pro B Centre (Pro B). Pro B, a wholly-owned subsidiary of Cheng & Co, was officially launched in 2016 after years of in-depth studying and understanding of the various pressure points experienced by rapidly growing companies of various sizes.
Pro B’s high-tech facilities and services have gone on to aid many companies – from a diverse range of industries – in Malaysia, ASEAN and Australia achieve operational success through strategic cost efficiency and human capital utilisation. Among the services provided by Pro B include Cloud Tax Review and Submissions, Accounting and Finance, Human Resource and Payroll, Administration and Business Processes in a centralised back office location.
Your New Year’s Resolution
The answer to your search for a specialised GBS provider with an established structure to provide reliable support and offer your business greater economy of scale is now here. Engaging Pro B as your GBS partner means that your key operational functions are in the expert hands of an MSC status GBS licensed and HRDF registered company. For SMEs, let your New Year’s resolution for business success include exploring outsourcing as a priority.
Call us at +603 2242 3780 and we will help you address your business process issues with our technologically advanced resources, often only available to bigger players.
Looking forward to 2018 with hunger and passion to help you overcome challenges and bring in the changes that you wish to see. Happy New Year!
